There are different warranties that apply to new games, parts, returned materials, and advance replacements. Download this document to find out which ones apply to you.
This form is pre-required if you need to return any materials to UNIS. Send completed forms by fax or email to acquire your RMA number. This number indicates your return request is approved.
All UNIS machines are manufactured in our factory in China and shipped from Zhongshan Port Incoterm EX Works. If you would like to ship using our forwarder, you will incur shipping charges. You may also choose to use your own preferred forwarder for shipping arrangements. In such cases, please inform your assigned sales representative and provide them with your forwarder’s information.
Email email@example.com or submit a Support Ticket below.